Public Offer
for Transport and Related Services
LLC "MERCURY DMC"


1. General Provisions
This public offer (the "Offer") is an official proposal of LLC "MERCURY DMC" (the "Provider") to any individual or legal entity (the "Customer") to enter into a service agreement.

Acceptance of the Offer is carried out by making payment. From the moment of payment, this Offer becomes a valid contract.

2. Subject of the Agreement
The Provider undertakes to render transport and related services (including but not limited to transfers, vehicle rental with driver, event organization, and other agreed services), and the Customer undertakes to pay for them.

3. Ordering and Payment Procedure
The cost of services is specified in the commercial proposal provided by the Provider and agreed with the Customer in writing or electronically.
Payment is made via bank card through the OCTO payment system or other agreed methods.
Payments are made in Uzbek soums (UZS), US dollars (USD), and euros (EUR).

4. Service Delivery Terms
Services are provided on the agreed date and time upon confirmation of payment.

5. Cancellation and Refund Policy
- Cancellation 14 calendar days or more before the service date — 100% refund.
- Cancellation less than 14 days before the service date — non-refundable.
- In exceptional cases (e.g., force majeure), partial refunds may be issued at the Provider’s discretion.
- For certain services (group accommodation, large-scale shows, major events), the cancellation period for a full refund may be 30 days or more.
- Refunds (if applicable) are processed within 5–7 business days to the original payment method.

6. Force Majeure
The Provider is not liable for non-performance due to force majeure.

7. Payment Security
All online payments are protected by OCTO payment system infrastructure and verified through 3D Secure.

8. Confidentiality
The Provider processes Customer data in accordance with Uzbek law and uses it solely for service delivery.

9. Final Provisions
Payment constitutes acceptance of this Offer.
The agreement is deemed concluded upon receipt of payment.